We are not owned by any Bank or Insurer and we are not a product issuer or a credit provider. BT Funds Management Limited ABN 63 002 916 458 AFSL 233724 RSE L0001090 is the Trustee of BT Lifetime Super - Employer Plan RSE R1001327 ABN 39 827 542 991. This lifestage is for members getting closer to retirement is getting closer, however not yet retired. Perhaps BT have never heard of WhatsApp ? We would like to reassure you that no changes to the terms, conditions, and features of your existing policy occurred as a result of the sale. Follow this process if youd like toconsolidate all your super into your AustralianSuper account. E1 8EE, Registered in England and Wales No. Find out more about how claiming a tax deduction works. Calling From Overseas:+612 9155 4070. Disclaimer - Hive Empire Pty Ltd (trading as finder.com.au, ABN: 18 118 785 121) provides factual information, general advice and services on a range of financial products as a Corporate Authorised Representative (432664) of Centra Wealth Pty Ltd AFSL 422704. Some product issuers may provide products or offer services through multiple brands, associated companies or different labelling arrangements. https://www.chantwest.com.au/financial-services-guide Finder Wallet's services are not covered by the Australian Government Guarantee on Deposits. If youre switching to a TV and broadband package, you will have to contact your TV provider (if you have one) to cancel your current services. 13-09-2018 Fees will apply for personal advice. 13-09-2018 Although we cover a wide range of products, providers and services we don't cover every product, provider or service available in the market so there may be other options available to you. We may receive a commission from selected partnered companies for the introduction of potential customers and business mentioned on this website. Any taxation position described is a general statement and should only be used as a guide. Please read our website terms of use and privacy policy for more information about our services and our approach to privacy. You can update your postal or residential address, email address and home phone number by logging in to your or mobile app and selecting my details. How likely would you be to recommend finder to a friend or colleague? GPO Box 1901 Melbourne VIC 3001 Once your problem has been reported, you can track its progress using the link below. 1800 816 222- Members Decide how much you want to invest and fine-tune your portfolio as you go. A notification will be sent whenever a contribution is made into your account. Online:oaic.gov.au, If youve forgotten your online account details, go to the, Total & Permanent Disablement (TPD) cover, Transferring insurance to AustralianSuper, accessing your super, eligibility and conditions that apply, Read about the information youll need to complete your account application, consolidate all your super into your AustralianSuper account, Notice of intent to claim a tax deduction for personal super contributions, no repeated letters or numbers or sequences like 1234, no easy-to-guess words like your name or email, base it on a phrase that only you know which includes a mix of letters, numbers and symbols, pick something easy for you to remember but difficult for someone else to guess, dont reuse passwords from other websites or apps. Past performance is not a reliable indicator of future Employers have up to 28 days (after the end of each quarter) to make super payments. Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls. The most complained about issue when it comes to broadband is slow speeds and dropping connection. Thank you for the response its not great for a communication company that you cannot contact them! BT Super Invest is built on the BT Panorama operating system, a market-leading technology that helps you manage multiple investments at once. Sign in. BT Super Invest lets you invest your super how and when you want in one convenient place. Find out how investment markets affected your super returns. Once we receive your form, well write to you confirming the amount you can claim. To further help you, please see our dedicated Frequently Asked Question pages. Get a supercharge today! Are these phones part of a digital voice order? To report BT building faults, or ask about the purchase of a BT property, please contact our Property helpdesk. BT - Part of Westpac Banking Corporation. Learn more, You may be using an old link, to view your email please go to. Sorry, we dont support new setups via the app anymore. Online form:you can use our secureonline form to submit your feedback or lodge a complaint: Read more about our feedback and complaints process, Easy English guide and accessibility guides. The fees and costs provided are current as at19 February 2019 and may vary from time to time. Compare your super balance against the average balance for your age group to see if yours is on track. To keep your account secure, your mobile number can only be updated by calling 1300 300 273 (8am-8pm AEST/AEDT weekdays). Level 11, Tower Two International Towers Sydney Need something to keep you occupied during your downtime? Contact from abroad. This helps us to provide our website to you for free as a customer. To the extent that any Information provided is advice, it is General Advice (s766B Corporations Act). Log in to your account and go to transactions to check all payments made to your super account. Mon-Fri, 8:30am - 6:30pm (Sydney time), BT Managed Portfolios Hello 0800 22 33 88 The property helpdesk is managed by a third party and are unable to discuss customer enquiries. Scan to download the Finder app on iOS or Android. What insurance cover is available with BT Super? However if you post some details of your problem, then you should be able to get advice via this forum. Account and billing. Post:GPO Box 5218, Sydney NSW 2001 Open an account in minutes If youre ready to get started you can apply online in about 10 minutes. Spotted something in our network that's unsafe or damaged? It has a a higher allocation to growth assets than defensive, with around one third of your balance allocated to defensive assets. By logging in I agree that cookies may be set on my browser. Your beneficiary, or beneficiaries, will receive your super and any insured death benefit if something happens to you. Read the relevant insurance in your super guide for more information. Password Show. Keep it turned off for a few minutes and switch it back on. Level 10, 99 York St, If you've forgotten your username, don't worry. I have hired a very expensive solicitor to settle his moneys etc & am still waiting & seem to be getting no where ,, I have been told that the mother of 3 of his children who he had not been with for over 12 years could get all his moneys,, This would be the last thing my son would have wanted & I cant understand how with me paying for this solicitor as well as Im paying for the 3 childrens private education since my son died be able to go against what was set out in his WILL be ignored,. BT Super investment options You'll automatically be invested in the BT Super For Life fund when joining, then you're free to switch to any of the alternative options any time after. Please don't send attachments by email as it is not secure. A will can be challenged by the estranged family, especially if it resonates unreasonable outcome to their family and dependents. GPO Box 3958 If its very complex and we cant meet that timeframe, well contact you beforehand to let you know why and keep you informed about our progress on a regular basis. Y. Make sure that your WiFi is turned on and flight mode is off. If you have attachments send your complaint by post or use the online form. Lending criteria apply to approval of credit products. (charged by the manager), 0.18% p.a. Beware of phishing emails circulating that appear to be from AustralianSuper asking you to click on a link to keep your password. The following form allows you to search all of BT. Self-directed investors who want greater control over their investment choice. The information in the table is based on data provided by Zenith CW Pty Ltd, ABN 20 639 121 403 (Chant West) unless indicated otherwise. Experiencing issues with the new member portal? I have autism and greatly struggle with talking on the telephone and find email a lot less distressing and easier to follow They had likely also considered the current and future financial disposition of the estranged family of your son, and whether or not you were financially dependent too. give assurance to the Board on overall performance and how we're managing risks. At least one of the following: Australian driver's licence, Medicare card or passport. 21-04-2020 life.insurance@btfinancialgroup.com For example, if you were born in 1983, you'll be invested in the 1980s Lifestage investment option. The following administration fees apply to your account: $540 p.a. Office of the Australian Information Commissioner How can I make a complaint. Where our site links to particular products or displays 'Go to site' buttons, we may receive a commission, referral fee or payment when you click on those buttons or apply for a product. Your application for credit products is subject to the Provider's terms and conditions as well as their application and lending criteria. (like Internet Explorer or Google Chrome). Note: BT Super Invest is currently only available for existing Westpac customers. Once youve ordered your BT package, you can get watching as soon as you like through the BT app while you wait for your activation date. If you would like to contact BT about the specifics of your policy, you can contact BT by calling (02) 9274 5780. 19h29. If you have any questions about BT Super for Life or would like a copy of any material that is incorporated into this PDS by reference - marked with an - you can call BT Customer Relations on 1300 653 553. This means if your claim is directly or indirectly related to a pre-existing condition or occurred within two years to the cover commencing, your death or TPD benefit won't be paid. individuals between 40-49 years of age have been shown. If you intended to speak with your superannuation fund about arranging the release of your funds, please get in touch with BT Super directly. Post the form or upload it to us. Please enable it prior to continuing. You should obtain and consider the PDS before deciding whether to acquire, continue to hold or dispose of interests in a Super Product, BT Panorama product, or BT Margin Lending Margin Loan. Please refer to our Credit Guide for more information. Westpac does not guarantee the insurance. BT Super Invest Product Disclosure Statement(PDF), BT Super Invest Additional Information Booklet(PDF), BT Super Invest - Super Target Market Determination(PDF), BT Super Invest - Transition to Retirement (TTR) Target Market Determination(PDF), BT Super Invest - Pension Target Market Determination(PDF), BT Super Invest Investment Options Booklet(PDF). Please try after 15 minutes. Calling from overseas: You are about to post a question on finder.com.au: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Hello My son passed away in November 2016 & left a Will naming me as beneficiary on his life insurance & everything else he had.. Get BT email help to manage your BT email account, learn about security, setting up, logging in and how to reset a password. Please wait to receive this confirmation before submitting your tax return. If youve decided to switch to BT broadband, there are two ways you can go about this. + 0.03% p.a. On 1 August 2022, the sale of Westpac Life Insurance Services Limited ABN 31 003 149 157 AFSL 233728 to TAL Dai-ichi Life Australia Limited ABN 97 150 070 483 (TAL) completed, and Westpac Life Insurance Services Limited changed its name to TAL Life Insurance Services Limited (TLISL). AustralianSuper and Hostplus are two of the biggest super funds, with more than 3 million members combined. Adelaide SA 5001, BT Super Invest We're prioritising our most vulnerable customers so, if your call isn't very urgent, please use our online support or call us back at a later date. Re: Is there a way to contact BT via email? asklifeclaims@BTFinancialgroup.com, Call 132 135, Monday to Friday, 8:30am 5:30pm (Sydney time). A pre-existing condition means any injury or sickness that you were aware of or a reasonable person in your position should have been aware of. Keep me signed in. Find out more about your options, like salary sacrifice and how to add to your super after-tax. GPO Box 2861 Log into your account to set up your direct debit or locate your BPAY details. Chant Wests Financial Services Guide is available at Please provide your full name, member number and any supporting documents. I have an existing Super Account and wish to transfer the total amount approx $30000 into my Commonwealth debit card. Email Login Page For the home For business and public sector For global business | UK Broadband TV Sport Mobile Gaming Discover BT Halo Help My BT Email Sign in BT ID or Email address Password Show Forgotten your login details? For further details, please refer to the Product Disclosure Statement(PDF). Frequently asked questions about BT Super Click here for more information. You'll automatically be invested in the BT Super For Life fund when joining, then you're free to switch to any of the alternative options any time after. Forgotten your login details? Sydney NSW 2000, Find a Product Disclosure Statement (PDS). Please use one of the customer service options listed above. If you are unsatisfied with our response to you, or the complaints handling process itself, or you did not receive a response within the required time frame, you may be eligible to take your complaint to an external complaints body. If you pay it off early, youll also get a 1% discount, bringing it to 56.10. therefore, growth remains main focus of the investment allocation. You should give at least one months notice to make sure theyre all ready for when you move in. When youre with BT moving home, its easy to bring all of their services with you. Individuals should seek their own independent financial advice and consider the appropriateness of any financial product in light of their own circumstances and needs before making any investment decision. If someone answers your question correctly please let other members know by clicking on 'Mark as Accepted Solution'. Contact us on 1800 682 525 Monday to Friday 8 am - 7 pm (AEST/AEDT). on It does not constitute tax advice and is based on current tax laws and our interpretation. Youshould obtain and consider the PDS before deciding whether to acquire, continue to hold or dispose of interests in BT Super Invest. If youre experiencing slow broadband or youre just curious about your internet speeds, you can check your BT broadband speeds through your online account or the app. Announcements, Guides & Community Updates. Hi@KH1 sorry that you have not received your equipment. + 0.15%* p.a. Calling from overseas: Information provided is subject to copyright and may not be reproduced, modified or distributed without the consent of the copyright owner. Ask questions and share tips with other people 24 hours a day. OurPrivacy Statementexplains how we use cookies. 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