Once youve found your tickets, you can forward your email ticket to us or upload your PDF. Glad we could help :). AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. I have hope that itll be resolved even though I was negligent in asking for assistance timely enough. The Ticket may not become transferable until within 24-48 hours before the event; you are responsible for ensuring that the Ticket transfer occurs as soon as the transfer option is available. This is for tool on Feb 5 in New Orleans. Removing direct deposit details. Sherrell was very clear in her instructions and guidance and very patient with me as I sorted through what I needed to do. You are correct. I want to sell 2 kcon tickets for 8/11. I was on hold with StubHub for almost 3 hours. Glad we could help :). On 12/14/22 I purchased a concert ticket online from AXS Product description:"Chimaira - Chimaira Artist Presale at ***** scheduled on 5/13/2023 7:30 PM"Sub Total: $35.00 Convenience Fee - Web . Martha J, AXS USD was very helpful. The sell option on AXS just showed up this evening even tho it wasn't there earlier, weird. After the switch, you will enter the email address you use to access the community in order to reset your password. truly amazing how a massive cash cow like stubhub can have such HORRIBLE service. AXS Designed for iPad #10 in Entertainment 4.5 17K Ratings Free Screenshots iPad iPhone Tap for tickets to see the artists and teams you love. I have 5 tickets for one of the Backstreet Boys shows scheduled in July. I don't want to have to wait until May to get my money back. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. (of course I can meet the person at the gate since we are going and this ticket is for sale because someone backed out, but that is less than ideal). Selling your AXS ticket is easy: forward your ticket to us from your email account or upload a PDF to reach thousands of verified fans in your local area. We are dedicated to making the needed changes so in the future you have the best experience. Press question mark to learn the rest of the keyboard shortcuts. I assume that this is because it says the tickets are not available for 10 more days, even though the transfer button is available. Go to solution Greyed out Transfer/Sell buttons on Ticketmaster Has the issue with Ticketmaster's greyed out Transfer/Sell button been resolved? I can't get through to anyone from Stub Hub, Ticketmaster or Live Nation. Klicka hr fr att kontakta oss. I'm surprised to be writing this but the AXS Chat agent, Sherrell, that helped me today was one of the best Customer Service Reps I've had in regardless of the industry. Dumb question, and 99% I know the answer, but want to make sure I can deliver if I sell through stubhub. Ok thanks. HiChris,Thanks for the review! Often the artist and the venue puts a delivery delay until a week or two before the show. AXS tickets a huge range of events including festivals, gigs, conventions, exhibitions, and sporting events all though the US, the UK and Europe. G o on sale. Press J to jump to the feed. They submitted a request that my tickets be transferred to accessible seats. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Can I share screen shots of the tickets with friends? Thank you, Alex! If your AXS tickets are in a PDF, you can upload the PDF ticket file here. Frequently Asked Questions and Answers to the Use of Ticketmaster My take-away was that their technical assistance is very competent, but you need to have a little patience. Go to the TicketMaster Ticket Exchange home page and click on the team/event you're interested in selling tickets for. Alex P. is a great addition to our team. How many times can a ticket be transferred? For high demand events, unscrupulous resellers use sophisticated computer software programs known as "ticket bots" to illegally purchase large blocks of seats in order to resell them on secondary ticket sites at very high mark-ups to the face value. Yeah dont sell it through stub hub theyll basically want a portion of how much you sell it for. We are working hard to provide the best customer experience so your feedback does not go unnoticed. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Glad we could help :). I want to sell 2 kcon tickets for 8/11. I have 5 tickets for one of the Backstreet Boys shows scheduled in July. If your tickets are in your inbox, you will need to forward the original email with tickets to. If the recipient has an AXS account, they'll receive the tickets right away. HiCW,Thanks for the review! You are posting the ticket for resale via the Tick. Hi Lennie,Thank you so much! We also ensure all reviews are published without moderation. I asked to speak to a manager and I have to wait 2 DAYS to speak to one. Upload your ticket to Tixel. HiJulia,Thanks for the review! Challenge Increasing Fair Access to The Seats You Want Get started now and sell your AXS ticket here. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. I don't want to have to wait until May to get my money back. The concert is tomorrow, I want to make sure the buyer is able to get the ticket in time. If i select real tickets vs mobile/print at home, sometimes the option is greyed out for me. Click "Sell" (which will display if they are resale eligible). USE TICKETS WITH THE APP ET It would have probably still been a screenshot since there is no share button in Apple Wallet. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Capture your ticket's QR code or barcode. 2018 - ~VP, Contact Center. Select tickets to list, then click continue to enter your price and listing options. That's the only reason why I wanted to try sell through Ticketmaster I'm scared of scammers lol. Your response and assistance would be greatly appreciated. You will enter your community username and new password and done! You can absolutely still sell through StubHub. Replies to negative reviews in < 24 hours. - AXS Help Centre What is Transfer? I could not find them in my account or anywhere. How did you resolve this? How can I recall a transferred ticket? 6 23 comments Best Add a Comment Vote. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. And there was no way to call/live chat with a human until today when I finally got an email with a live chat link. I am reluctant to sell my tickets on StubHub if there's even a remote possibility that I'll be unable to transfer the tickets to the buyer. Once youve made your selection, use the pricing slider to adjust your sale price. While its not solved yet, they said to call back tomorrow. However they havent yet announced their cancellation or postponement, and so I was hoping instead to resell the tickets so I could recoup my money now since theres no way Ill be able to attend with the state of the world now. Community Log-In Changes May 1st . TONS of tickets are listed as resale but for me, the option is greyed out. Foo Fighters - tickets can only be re-sold on Ticketmaster, Seller sent me wrong tickets through Ticketmaster, sale of ticketmaster digital wallet tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Log in to or create a StubHub account. With Tixel, no one needs to go first and risk being ripped off. Enter the details of your tickets, such as the event name, venue, date, and seat location. Find the event and choose the date Follow the steps. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Click "Transfer Money" Enter a transfer amount and select a transfer destination. The idea of a presale is to get your tickets before the general public, not necessarily to get better seats, but to avoid being completely frozen out by tickets selling out completely. Watch this video for the complete guide and step-by-step process on how to list and sell those tickets on the AXS . Thanks. When I view my tickets on AXS and Flash Seats,the tickets are identified as "mobile tickets" , the "Transfer" button is enabled and the "Sell" button is grayed out. To prevent fraud, please do not edit or change the PDF in any way and do not delete pages if there are multiple tickets. Remove the listing and use the tickets yourself if you can, or give 'em to a friend - click the My Tickets button on your order in My Account to see if there's a Transfer button. One thing I learned is after they help you, log out and back in to make the change take place. My show starts in a couple of hours and I have not been able to transfer. Thanks for the review and enjoy your event! Hi ANASTASIA,Thank you so much! Your ticket may not be available for AXS Official Resale. It shows how much when you list them. Supr3m3Hyp3B3ast 1 yr. ago. An unofficial place for Adele fans to discuss Adele's music, plus news, stories, events, etc. Fit-Seaworthiness712 . We get it, plans change. Kaci C, AXS USA was able to resolve my issue. Find the event and tickets you want to list for sale and click "Sell" Tick the boxes for the tickets you want to list for sale Enter your selling price per ticket (Capped at a maximum of 10% above the price paid), the listing expiration date and time, and add any additional seat description information you would like. She was able to find and and help reset my account so I could see them. Privacy Policy. Alex P was a wonderful representative. These were bought bought early and the tickets are listed as official platinum. Thanks. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. Thanks for the review and enjoy your event! Hi Mr. Scott,Thanks for the review! For more information, please see our Thank you for your patience and understanding!!! Sells Music & Sports Tickets. What options do I have. Cody E Thank you again for the exceptional service. It goes against our guidelines to offer incentives for reviews. From AXS.com Log into your AXS Account and from "Your Events," select the event you would like to transfer tickets from. I shared a Mobile Ticket with a friend and . Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. AXS App: Selling Tickets Share Im pretty sure you have to be in a 3D view to render. I assume people who bought tickets thru AXS on Wednesday have the same restrictions/rights as I but I'm seeing a lot of "mobile tickets" for sale and I assume the holders of those tickets can "transfer" the tickets but not "sell" them but they are up for sell on AXS (and stubhub). People Are Buying Tickets Later Is It Time For Shorter On-Sale Windows? We are changing the way you register and sign-in to the StubHub Community. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Yeah, I mean it's kind of hard to feel bad for you. Asked for information and helped me find the resolution I needed. Greyed out Transfer/Sell buttons on Ticketmaster. Review and complete the transfer. Appreciate any other tips or insight. They then rescheduled the gig again to now October 2021, and are still telling me I cannot have a . Think again. Has anyone who purchased tickets through Ticketmaster had any luck finding a way to resell them already? HiMarie,Thanks for reaching out to us and providing feedback. AXS UK 449 subscribers Find out more at https://faq.axs.co.uk/ and axs.com Flash Mobile Delivery is a digital ticketing system, with tickets assigned directly to fans attending. I have an extra concert ticket that I want to sell. Kyturra is a great addition to our team. At that tine if the tickets are transferable the grey transfer button will be activated. Can I sell my ticket? Thanks for the review and enjoy your event! Companies can ask for reviews via automatic invitations. Glad we could help :), Sierra H fixed my issue in 5 min. Find each show's ticket on-sale times, and links to purchase tickets, including multi-day options, below. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. This quick resale guide will take you through the three simple steps to resell an event ticket issued by AXS. While on the phone, they were able to verify the screenshots were allowed and completed the sale for me. I only have the option to transfer tickets to another person. We are working hard to provide the best customer experience so your feedback does not go unnoticed. The response was fine but "our app is not wifi friendly"? The rep today had no ability to escalate this request after your company did NOTHING - provided literally NO customer service for a week. If so, which resale platform is the best? To get started, youll need to locate this email or file. Look for the "Sell" or "Sell Tickets" button on the homepage and click on it. My emails went unanswered. The person who helped me out was fantastic. If you don't know what kind of tickets you have, review Listing tickets on StubHub and different ways to deliver them so you pick the right one. No ETA on my tickets that were purchased back on January 10th and still nothing has arrived. The seller is also charged a 7.5% selling fee taken from their listed price. My brother minutes later bought me a ticket for the floor through Seatgeek. IP: 208.109.8.43 You will need to reach out to Ticketmaster to find out if and whe tickets will be transferable. Please visit our help page or contact customer support for assistance. ~VP, Contact Center. StubHub payment is on hold. Thanks for the review and enjoy your event! Cookie Notice I know you transfer it, but since I bought two tickets in the same transaction and I am keeping one for me, will it let me just transfer one of the tickets and not both? I bought tickets as a gift for somebody, how do I give them these to them if I am not attending the event? ~VP, Contact Center, My son is battling cancer and I was supposed to bring him to Vegas to watch UFCHowever fell sick on Tuesday and has been hospitalized sinceI was reimbursed my Airbnb room and my plain ticketsAXS was a simple as NO WE CAN T DO ANYTHING FOR YOU..WOW, HiMario,Thanks for reaching out to us and providing feedback. She resolved it quickly and fixed it for me! We are working hard to provide the best customer experience so your feedback does not go unnoticed. If it hasnt shown up within a couple of minutes, dont forget to check your spam folder. My tickets have not shipped with a week to the event. Glad we could help :). I bought better seats now I have an extra pair of tickets for Aerosmith. You can try reaching out to Ticketmaster and see why the tickets are greyed out. By offering pricing caps, we can continue to run Tixel as a fair platform for fan-to-fan ticket sales. 2023 Tixel Pty Ltd. ACN 625 710 581. She understood my concerns and tackled them all! What are reasons for Sell Ticket option being greyed out? Very bad and annoyed with your product. AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment.AEG operate venues globally, as well as promote events under their AEG Presents banner, meaning these venues and promoted events typically use AXS as their . (When I go to my tickets on the AXS app there is no option for "sell".). If the ticket sale button is grayed out or doesn't appear, it means selling tickets on Ticketmaster is not available. 03-12-2017 02:37 PM. Hi Roxanne,Thank you so much! This means reselling a ticket for the original price of $229 actually costs the buyer $279.38. Thanks for the review and enjoy your event! Still haven't got tickets. if you have mail tickets, that could be the reason why. Official Tickets and Your Source for Live Entertainment | AXS.com You need to check your account's status. We know that fans of live entertainment have been looking for a solution to these issues for a long time. What we have found over many years is that a certain kinds of presale can give you great seating and . I realized I have GA tickets for a show on this Sunday. found at the bottom of this page. Being paid through PayPal but the PayPal email is wrong. Are there any tickets . Still good to post for sale and they will transfer when they become. Hi there! I've been having problems getting into my account so I created a new account and she helped merge them so I could see my tickets for a concert tonight. 01-12-2022 01:21 PM. Create an account to follow your favorite communities and start taking part in conversations. You will enter your community username and new password and done! Once on the website, you'll have access to a variety of coupons, promo codes, and discount deals that are updated regularly to help you save on your purchase. Alex P. is a great addition to our team. We are dedicated to making the needed changes so in the future you have the best experience. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Glad we could help :). Select 'Sell' from the home page or an event page. axs sell tickets grayed out May 21, 2021; Hello world! The site owner may have set restrictions that prevent you from accessing the site. You will also receive a unique link to share on social media to help get the word out about your spare tickets quickly. Ticketmaster terms said no resale for this event, It might change, but you might have to risk either stub hub or PayPal g & s, Thats the only reason why I wanted to try sell through Ticketmaster Im scared of scammers lol. Check your email account for the original tickets issued, or login to your AXS account. How do I sell tickets with AXS? Click here. Event Changes Cancelled, Postponed and Relocated Events AXS App App Basics and Help General Questions Why should I sell tickets with AXS? However the rest of my AXS experience has been very negative. You purchased the ticket initially via Ticketmaster 2. You can go on sale at whatever price you like, but to keep things fair for real fans, we cap prices at 10% above face value. Maybe that's the reason why? HiJustin,Thanks for reaching out to us and providing feedback. 2.) If it isn't supported, you won't be able to use Wallet. The sell option on AXS just showed up this evening even tho it wasn't there earlier, weird. Sierra H. is a great addition to our team. She was very friendly and helpful. Glad we could help :). I appreciate the non scripted chat support. AXS gig tickets sold before being rescheduled. Go to Solution. Is this usually pretty safe? Loading. I am reluctant to sell my tickets on StubHub if theres even a remote possibility that Ill be unable to transfer the tickets to the buyer. She anticipated the errors that I would make and helped me correct them. Hi SmileyInFrswd,Thank you so much! While on the phone, they were able to verify the screenshots were allowed and completed the sale for me. There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. ~VP, Contact Center. Selling Tickets Selling Basics, Help and Getting Paid Transfer Tickets Transfer Basics and Help Receive and Use Tickets Ticket Delivery, AXS Mobile ID, and more. Been on hold for over 2 hours with StubHub support. Linda assisted me with a few issues with my stagecoach tickets! I just checked the AXS app for my ticket and it does let you transfer or sell the ticket through the app. We are changing the way you register and sign-in to the StubHub Community. Transfer Help. Once youve uploaded the file, you will have the option to select which tickets you want to sell. Alex P. Was so helpful and kind. Anyone know if this is temporary maybe because I bought recently? I believe the issue occurred due to me setting up my information correct. Answer (1 of 4): If you are talking about non transferable mobile tickets you have two options: call Ticketmaster fan support and have them placed in will call as alternate pickup or take a screenshot of the barcode and send that to the buyer. ~VP, Contact Center. If you have seats from AXS but can't make it, quickly list the tickets for sale from your account and reach tons of potential buyers. Only problem is Im too disabled to do GA at this point. Reading up on what this means I learned I may transfer the tickets and not sell them because it's not allowed by the venue or promoter. Glad we could help :). Also, does anyone know if the greyed out transfer button ever becomes active closer to the event date? no dude sell on stub hub plenty of ways to sell you can still transfer tickets, Did someone figure this out I really wanted to go to a event and I found out through another website ticket master has the wrong date cause its post poned and now I cant go. Press J to jump to the feed. Reply. Through the new mobile ticketing process, DPAC will be able to offer: Instant access to tickets 24 hours a day on mobile devices The ability to manage, transfer, exchange, purchase, or sell your tickets at any time Reduced risk of lost, stolen, counterfeit, or forgotten tickets If, for instance, you plan to host an event and plan to sell tickets in the US, you must have a US bank account. Tickets can be sold on AXS Official Resale once released into your account (this time can vary between a few days from an event going on sale to closer to the event). Set your selling price and select your preferred payment Still not sure what I was doing wrongbut a quick chat with a super helpful person named Kyturra fixed the whole thing. Next, our ticket resale tool will give you the details of every ticket so you can select the ones you wish to sell. And after I managed to get to the site, it had repeated errors with payment. Ben - Los Angeles, California. Ticket holders (the "Holder") may not use tickets for advertising, promotion, or any other commercial purpose (including, but not limited to, contests, sweepstakes, and giveaways) without the prior express written consent of the Houston Livestock Show and Rodeo (the "Show"). Bravo! I just checked the AXS app for my ticket and it does let you transfer or sell the ticket through the app. What are the other options????? But when I logged into my account (I tried both live nation and Ticketmaster) the option to sell the tickets is greyed out. Selling your AXS ticket is easy: forward your ticket to us from your email account or upload a PDF to reach thousands of verified fans in your local area. ~VP, Contact Center. In the future, I would definitely try not to use AXS for ticket purchases. Based on my experience, AXS will also charge you for reselling your tickets. I now want to sell my 4 tickets, but it doesnt look like Ticketmaster is giving me the option to do so. Otherwise, they'll need to create an AXS account to claim the tickets. Here are the steps to sell your tickets on a third-party site: Visit the website of the ticket marketplace you want to use. I finally got someone to answer and they sent me a weblink to upload some screenshots. Ticketmaster should be able to confirm this for you. This means that listing a ticket for resale at the original price of $229 only nets them $211.825, or $29.20 short of what they originally paid (with the web fee). I have never sold any tickets before so have a few questions. Will it be available for these tickets at a later time? Different websites have different policies, but if yo. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. The view from "up in the nosebleeds". You can click the Sell Tickets button or tap the Sell button on the app to see if your tickets are available for resale. Fortunately, the tickets were for an event a month later so the delay didn't cause a problem. We are dedicated to making the needed changes so in the future you have the best experience. Ive sold mine through AXS however they dont actually give you the money until the performance has happened which makes zero fucking sense. This could be due to the promoter requesting the show is unavailable for resale, the ticket is a VIP-ticket or your ticket is priced as a special offer. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Press question mark to learn the rest of the keyboard shortcuts. Or is it better to sell on a resale platform like StubHub, etc.? In answering this question I'm going to make the following assumptions: 1. ~VP, Contact Center. You can click the Sell Tickets button or tap the Sell button on the app to see if your tickets are available for resale. Follow these simple steps to transfer the money to your selected financial institution. On Sale Friday, March 3 10 a.m. Instagram did not return a 200. All Options Open: Ticketing State of Play 2022, Tixel Won a Product Innovation Award for Event Ticketing. Re: Greyed out Transfer/Sell buttons on Ticketmaster. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Find out how we combat fake reviews. Verification can help ensure real people write reviews about real companies. 2023 Trustpilot, Inc. All rights reserved. They are P3, section 322 row 8. How to Sell Axs Tickets on StubHub. Create an account to follow your favorite communities and start taking part in conversations. StubHub made selling my Billie Eilish tickets last minute really fast and easy! Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Sign in to your account on AXS.com Click on "Your Tickets" and click on an event.

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