Reddit and its partners use cookies and similar technologies to provide you with a better experience. You can also turn closed captions on and off by pressing the Star button (*) on your Roku remote, and then choosing: On replay, Off, or On always. To disable HBO Maxs narration, follow these steps: 1. The HBO Max audio description option was introduced in good spirits. Reddit and its partners use cookies and similar technologies to provide you with a better experience. However, if you have Apples smart tv, all you need to say is, Siri, turn off voiceover, and the rest will be done by the tv. A Firestick is a nifty Amazon device that lets you take your streaming apps wherever you go. Start playing something, then click the screen. Terms of Use | Toggle the switch to the "Off" position. Some shows and movies have multiple audio and subtitle languages available. Activate Accessibility, then click on Audio Description/Narration and turn it off. You then get taken to a screen with audio and subtitles. You will need one to fix the audio description problem on HBO Max. Press the back button to save your changes. HBO Max is also available at a lower price point than other streaming services. Which class of storage vault is used for storing secret and confidential material? Overall, the narrators voice provides a sense of calm and assurance, and her presence is a helpful addition to HBO Max. Amazingly inexcusable bug for a company this size. If you want to switch on subtitles or audio descriptions, then under the subtitles, you can click on the English CC prompt. Just follow these steps: 5. In the Audio section,tap English Audio Description.. Clear Cache from your phone or browser. They join the ranks of other huge streaming platforms like Netflix, Hulu, Amazon Prime, Apple TV+ and Disney+ to provide accessible content to their audiences. For example, HBO Max has said that it will have a "personalized experience" that will recommend shows and movies based on users interests. Audio Description is a service that provides information about the visual elements of a program. Fifth, use the arrow buttons to change the Narrator setting from On to Off. It will also discuss the different things that you can do if the standard method of turning off audio descriptions on HBO Max does not work. 2. In "Settings," select "Accessibility." Dave Johnson 4. Scroll using the arrows in the image below in order to see a visual representation of the steps below. How do I turn on my headset mic on Xbox one? Unfortunately, there is no way to turn it off. If you have a traditional cable TV input connected to your Roku, you might discover that cable TV programming can also have this kind of descriptive audio. Just be aware that if you disable them globally, you wont be able to turn them back on for individual titles. How do I turn off Audio Description on my TV? It is a great option for people who want to watch TV and movies without commercials. If I switch to Spanish it turns off but then when I switch back to English original, it does the descriptive audio. If youre having trouble turning off audio description on your TV, you might want to consult your TVs manual or the manufacturers website. AD is disabled in the ATV settings, so it's got to be an app issue. Make sure it isnt running in the background for the app to completely shut down. See our ethics statement. It comes with a remote that you use just like a TV remote. To turn the audio descriptions on in your videos is the same for both platforms. Though, if your Primary audio track also has the descriptive audio, please let me know your local NBC affiliate and I'll look more into this. To help visually impaired people to enjoy a show or a movie was the intention behind the feature. Luckily, this can be fixed on any device that supports the HBO Max app. Here you can adjust the closed captioning font, color, size, and opacity. How to turn off HBO Max? This guide will show you how to turn it off. You can wait for the problem to fix itself, but if it gets on your nerves, message the HBO Max service directly to deal with the glitch. Which device are you using? Many TV manufacturers turn on audio description by default, so youll need to go into your TVs settings in order to turn it off. Theres now a category in HBO Max that lists all of the currently described shows and movies in one place, though it doesnt yet show up on TV apps. If the above closed caption steps don't work, change the closed caption setting on your Samsung TV. Hopefully, HBO will patch out the bug soon. This helps ensure that viewers are caught up on the story before it begins. SAP controls also vary among cable providers, but if you have Spectrum TV, for example, use the remote to choose Settings, then Preferences, and Audio Language (SAP). Descriptive Audio is a feature that each streaming service implements on its own, so if you hear it and want to disable it, you need to do it from within the streaming app where you hear the audio. Go to your display and sound settings and confirm that the HDMI is uncompressed. As an Amazon Associate, We earn from qualifying purchases. Click on the three lines in the top left corner of the screen. Start watching something, then press the Play/Pause button. You will need to find another way to watch your favorite programs. For more info about audio descriptions, see Accessibility features. Have you ever had problems with audio descriptions in the HBO Max app? Some users are still having problems with audio descriptions, regardless of the methods outlined in this article. Use audio descriptions in Settings Go to Settings > Accessibility. How do I turn off Audio Description Narration? This is a common strategy for streaming services, as it can help them stand out from the competition. Turn off the switch next to Enable Audio Descriptions. Keyboard shortcuts You can use an external keyboard to navigate HBO Max and control playback. To turn this off, choose the Audio and Subtitles icon and then an audio language (e.g. How do I change audio settings on HBO Max? Uninstall the app, download it again, then run the app. HBO Max has two different ways of disabling audio descriptions: one that is specific to individual movies and TV shows, and one that is global for all content. Know more about HBO Max Audio Description. It is typically used by people who are visually impaired. Same here. This article will show you how to turn off the narrator on HBO Max on Roku. Audio description will be added for more shows and movies in the future. How do I turn off narrator on HBO Max on Roku. If unsure how to do this we suggest you: I'm trying to watch my show and audio description will just randomly turn on and it's so annoying it says they're off but they're not can't watch my show I'm too distracted one of the worst streaming apps If anyone knows how to fix this please help me. Audio Description won't turn off I started watching Infinity Train Season 4 today and for some reason all of the actions were being narrated. Described content will double to at least 6,000 hours in total . Next, insert headphones into your device to confirm if there is any sound. If you're looking to turn off the narrator on HBO Max, there are a few steps you can take. This was driving me crazy. The first way is to go to the Settings menu and select the "Audio" tab. There are a few reasons why HBO Max is describing everything. Most of the time, the fault is in the smart tv settings. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Press the Back button to save your changes. Select the Settings icon in the top right corner of the screen. Nicola66. to get the black screen, tap anywhere on your screen. This is especially the case if I am listening at work or in the malls. Apple TV), wait a minute, and plug it back in again. According to a WarnerMedia press release, WarnerMedia will continue building on these improvements in the months and years to come. To turn audio descriptions on, grab your Roku remote and do the following: Using HBO Max through a PC is one of the more convenient ways to stream. Suite 119-181 To change the caption styling, on your Apple TV go to Settings > Accessibility > Subtitles & Captioning > Style. Having the audio description has become very discouraging to continue to watch HBO. For example, if youre in a meeting or in a place where you dont want people to know youre using a disability-related app. Hope this helps!! There will also be improvements to the screen reader compatibility of the website and apps. Even if you turn off the Screen Reader, you might still find your Roku unexpectedly talking to you. From there, select "Settings" and then "General." Under "Narrator," you can toggle the narrator off. For shows and movies that have audio descriptions, the tracks can be turned on from within the caption settings at the bottom of the video player. This is happening to me on HBO Max on Apple TV. A subreddit dedicated to HBO Max, the subscription video-on-demand streaming service from Warner Bros. Your email address will not be published. To do this, go to Settings > General > Accessibility > Caption settings or try pressing the CC button on your remote control (settings and remotes vary depending by TV model). Go to the play store (Andriod) or app store (apple) and run an update for the app over a wifi connection. Use the arrow buttons on the remote control to navigate the System option and press Enter. Navigate with the arrow buttons to Accessibility and activate it by pressing Enter. Find the Narration or Audio Guidance or Audio Description feature and set it to OFF. Press the Exit button to save changes. In the lower-right corner, select Audio and Subtitles.. You can access both the website and app for HBO Max. 1. See below for additional details. 2. 7 Why can't I turn off Audio Description on HBO Max? Discovery. Which method did you use to resolve the issue? To change the audio settings on HBO Max, follow these steps: 1. alternate audio track that describes what's happening on screen (for. He then spent eight years as a content lead on the Windows team at Microsoft. Under the "Audio Description" section, uncheck the box next to "On." The second way is to press the "Audio Description" button on your remote. Why is HBO Max Playing Audio Description? Privacy Policy | You will now no longer hear audio descriptions in your HBO Max app. Reinstalling will also give you the latest version of the app, so if you havent updated the app, reinstalling will do that as well. How do I turn off narrator on HBO Max Roku? It can be used to describe the action, the setting, the characters, and the dialogue. If you can't turn off audio descriptions, it usually means a setting on your device needs to be changed. The audio descriptions and other changes will [allow] our community to share equally with family and friends in the truly universal pastime of viewing television and movies, said Dan Spoone, president of the American Council of the Blind, in a statement today. California Consumer Privacy Act | I watched one of the movies last night and noticed after it was on. Another way to get rid of audio description is to use a descrambler. On the black screen, click on the messages-looking icon at the top right. Audio description won't turn off. She explains how to find your favorite shows and movies, how to set up parental controls, and how to contact customer service if you need help. Unfortunately, the accidental switching-on of audio description is bothering many people, hence this article to help you if you are dealing with the same glitch. I havent had a single issue with this until I started watching Harry Potter that was just released and i can not turn it off! First, you can press the Audio Description Off button on your remote. When you sign up for HBO Max, you may notice that your account has a narrator. Press J to jump to the feed. Since HBO Max decided to provide descriptions with titles in order to broaden its appeal to many consumers, many users find these audio descriptions annoying and getting in the way of their favorite shows. Audio description is a narration of the visual elements of a programme, which is inserted between the dialogue and sound effects. How do I turn off Audio Description on HBO Max app? Toggle the Descriptive Audio switch to Off. Here you can adjust the font, color, size, and opacity. Second, use the arrow buttons to scroll down and select Settings. This makes it an affordable option for people who are looking for a quality streaming service. Here you can adjust the closed captioning font, color, size, and opacity. Classified information or material must be stored under conditions that prevent unauthorized persons from gaining access to it. Clear Cache from your phone or browser 5. These instructions are for those who have the HBO app installed on their phone, be it Andriod or iPhone. I'm using the app on Samsung Smart TV. Select Accessibility, then choose Captioning Track.. Turn on Audio Descriptions. By releasing details about its upcoming shows and movies, HBO Max is hoping to get people excited about its service. Click on the circle on the face of your iPhone, Then click on update all or update in order to update a single app. Turn on audio descriptions Turn audio descriptions on or off during video playback Helpful? Some makes of TVs have a dedicated button on the remote control. Recently, HBO Max has been releasing a lot of information about its upcoming streaming service. To find out how to change the caption styling, go to Xbox: Closed captioning settings. At the time of this articles publication, all of the titles listed above now have audio description available. For more info, see Subtitles and captioning on iOS. Here's how to do it. To turn the audio descriptions on in your videos is the same for both platforms. If you are facing the issue of unwanted audio descriptions, first check the settings of HBO Max. Why is HBO Max narrating my show? Ordered list. Select titles on HBO Max now have audio descriptions, which are separate audio tracks that describe whats visually happening on-screen. There may be times when you dont want to listen to Audio Description on HBO Max. Follow the steps below to resolve the issue. Well, if you are keep reading so that you can know what to do about it. We try our best to keep things fair and balanced, in order to help you make the best choice for you. If 24 workers can build a wall in 15 days, how many days will 8 workers take to build a similar wall. Open HBO Max and sign in to your account. The fastest way to fix any problem with the HBO Max app is to restart it. Screen Reader is convenient for visually impaired users who need extra help navigating the Roku menus. Second, you can go to the Audio Description Settings on your account and turn it off. Scroll down and select "Audio Description.". If youve already restarted and updated the app, then it could be a problem that occurred during installation. Now, HBO Max will no longer narrate your shows and movies. Your video should now be working properly. Applications have this option to gain a diverse audience who are differently-abled. Remember in the 80s and 90s when Sun-In was the it product of the hair product world? Do not select anything with audio descriptions next to it. They should be able to tell you how to disable the feature. Is this a glitch or is there something I'm missing? If we cant get this turned off that will be one less subscription we have to pay for I guess. Press Spacebar to choose the selected item. This can be highly irritating for those without vision problems as it creates more audio and detracts from the viewing experience. Under "Narrator," you can toggle the narrator off. There may be times when you dont want descriptive audio to play on your iPhone. You can also turn captions or subtitles on or off and customize their appearance. With a run-of-the-mill working group, performance is a function of what the England found itself territorially and financially falling behind its rival Spain in the early seventeenth century. I have tried different methods of turning off the audio descriptions on HBO max and would like to help solve the problem for you as well. Sign Out And Sign Back In How do I change audio settings on HBO Max? Can you briefly explain ? Third, you can go to the Audio Description Settings on your TV and turn it off. Jump to titles. But that is different than the voice description, which is comes from the broadcast. Are you also annoyed with the audio descriptions on HBO Max? The settings for subtitles and audio come up on the top of the screen. How To Play Spotify Through a USB on an Android, How to Change the Location on a FireStick, How to Download Photos from Google Photos, How to Remove Netflix Recently Watched Shows. HBO Max HBO Television. 5.. Contact HBO Max Support 7. For example, in the HBO Max series "The Outsider," the narrator provides background on the characters and the setting. Latest version and description won't turn off while watching all content. 1. Open HBO Max and select the show or movie that you want to watch. Fourth, use the arrow buttons to scroll down and select Narrator. If your settings are right and there is no chance of a bug, assure that the version installed on your phone is updated. Currently, the audio description option is only available on iOS devices, but hopefully the rollout will continue to all devices in the near future. This is a good option if you only want to remove the audio description from one programme, and not all programmes. 1 Kudo. Los Angeles, April 1 - Last week, HBO Max became the latest streaming giant to add audio description to their content. Select Voice Guide twice. True or false? All Rights Reserved. While the video is playing, press the * button. Tap your profile (upper right), the Settings icon , then tap or scroll to Captions and Subtitles and choose Manage Preferences (if available). Most TV's can turn off but since we're using the Roku to stream, the Roku needs to have this option. It only goes to CC and when you go into accessibility, it does give you the option of turning the voice guide off/on. korbendaIIass 3 yr. ago I have the same issue and on the same device as you. This includes major films like Godzilla vs. Kong, The Conjuring 3: The Devil Made Me Do It, The Suicide Squad, Dune and Matrix 4. Search for the Voice Recognition tool in the Smart features. Start watching something and then press the Select button on your remote (center of the navigational ring). Select the Settings icon in the top right corner of the screen. For more info, see Subtitles and captioning on Apple TV. Here we will discuss how to deal with a situation in which you are trying to play HBO Max from inside of google Chromecast, and you can not get any sound to come from your TV. The option is currently available on the website and. The audio descriptions and other changes will [allow] our community to share equally with family and friends in the truly universal pastime of viewing television and movies, said Dan Spoone, president of the American Council of the Blind, in a statement today. Audio: Under Audio, choose a language (to turn off narration, choose English - Original instead of English - Audio Description.) Below I will cover the following topics in relation to how to turn off audio descriptions on HBO max. Wait until the full update has taken place before you reopen the app. 3. Site Design by, Click to share on Twitter (Opens in new window), Click to share on Facebook (Opens in new window), Click to share on LinkedIn (Opens in new window), Click to share on Skype (Opens in new window), Click to share on Reddit (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on Tumblr (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Telegram (Opens in new window), Click to share on Pocket (Opens in new window), Click to share on WhatsApp (Opens in new window), Diving In: A shining example of how people with disabilities can and should be depicted in media, Short Film NayNay Too Bomb Brings Awareness to Disability Inclusion and Representation. This is happening to me aswell. So if you are playing an item/movie/series and it is available in surround sound, sometimes the software does not know exactly what to do and gets confused.

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