That foam pad is a heat-conductive pad so make sure you keep it in place for the new drive. Carefully lift the lid up pivoting at the front of the box, revealing the insides, but dont yank the cable connecting the lid to the PCB! Brilliant instructions. Any Ideas? I can view but not hear SD channels, but cant see any HD ones at all. (function(url){ }; It worked a dream. Obviously you will no longer get box updates from BT. Ive reset the box, connected HDMI directly to the TV, but still the same. Welcome to our best TV experience yet. If we can't detect your region, then the app won't be shown. I have today been told at some length by a "technical" person at BT that if I cancel my BT Essentials monthly service (I am out of the original 12 months) then I will lose all functionality on my Youview box - she claimed the EPG would not update, and that as a result I would not be able to pause live tv, or record things. Worked a treat, thank you! In the end, I replaced it with a 240GB Crucial BX500 SSD and now its silent :). Ignore the above. Simon, on a BT or TT supplied YouView box (including second hand bought ones) both BT and TT are only responsible for their own services, which are only the live channels and Video on Demand features they provide. I wonder if TRIM optimisation has be running on the SSD? The DN372T boxes are a different generation to the ones in the guide above so will work differently. Presumably the new drive needs to be the same make and model, or at least the same size. There is no point even trying. 3 July 2013, 12:08PM edited 19 March 2017, 10:46PM in Archived Posts. Followed your instructions and couldnt have been easier. (document.getElementsByTagName('head')[0]||document.getElementsByTagName('body')[0]).appendChild(wfscr); Excellent instructions. Check your box model margin: 0 .07em !important; I had a similar problem. Youll probably need to get into maintenance mode. Phone opening hours are: Monday to Friday, 8am to 9pm Saturday, 8am to 8pm Sunday, 9am to 6pm Notification We'll always notify you when your contract ends. Just fitted a new Seagate drive following your instructions and Im back in business again! img.emoji { This site uses cookies. Thanks to this site, I was able to buy a correct replacement disk (eBay) and now have a newly functioning box. It happened fairly soon after the latest update that was released at the end of Jan 2021. Thousands of Plusnet customers who have its YouView TV box will lose access to certain channels and features, including BT Sport, from 1 November as the provider is scrapping the service. You can now undo the 4 screws holding the hard drive in place. Thanks again. Its a 750Gb Toshiba drive. The best free cloning sw Ive used is Minitool Partition Wizard, I have ver. As I said above I unplugged the Internet from it for that day but that's probably not required. Toshibas 1Tb drive is model number MQ01ABD100V. YouView with BT BT offers three main options for TV with YouView, and they're all available as part of a bundle with phone, broadband, and mobile as well. Just to update things further, my new drive is refurbished and was formatted in Windows. Thanks for your very clear easy to follow instructions which helped this 69yo silver surfer fix his box in minutes!! Check your box has a stable connection to the internet. Had to remove the large heat sick under the PCB to get the old hard-drive to slide out. * Depending on your box model, Settings will be on the last tab on the Main Menu or in a cog in the top right corner of the screen. Why couldnt more companies follow your example? Please leave and tips, comments or questions about replacing YouView hard drives below. Watch Shop Bd, Naturally he blames the box, saying it is faulty after retuning and testing. Any ideas? Is the soldering easy or should I take it to a hifi repair shop? Remove the lid. Hi! OFCOM aren't interested in BTs subscription TV service. The only thing you will lose is the BT (Vision) TV app. var evts = 'contextmenu dblclick drag dragend dragenter dragleave dragover dragstart drop keydown keypress keyup mousedown mousemove mouseout mouseover mouseup mousewheel scroll'.split(' '); We just replaced ours with a spare Intel SSD and its up and running again. What software did you use to clone the drive? When I follow the procedure to enter maintenance mode I get a blank screen. Thanks. The network reaches approximately 790 million viewers a month across India . Try these steps and we'll check again: Check your cables Retune your channels Further help See all On Demand results Was this helpful? Due to the 30 day's notice I won't know until 29th December but to be safe I've unplugged the Ethernet from the box until that date has passed. Got drive from ebay.Thanks. } Only thing that was difficult was removing the old drive due to the sticky pad underneath it. Hopefully this will help some other people keep the recordings from their old Youview hard drives and transfer them onto a new drive Retrieved box from the bin, opened up and checked harddrive model number, ordered new one on eBay for 33.50 delivered, followed instructions to the letter. The Youview box has an extensive library of on-demand TV Programmes, films, and much more. It has probably always done this but I didnt notice as the stock drive was quieter. If you have seen out your contact then it will belong to you. Within three seconds press and hold the power button on the front of the box and hold both buttons. Visit our full contacts page here A red light should appear on the box, Press and hold the down arrow on your remote until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. It just makes the same beeping noise and wasnt recognised. BT's YouView boxes let you seamlessly watch live or on-demand TV across multiple services, including Netflix, iPlayer and NOW. Discover the great features of our smallest TV box from BT. The drives are interchangeable but if in doubt replace like with like. http://www.digitaluk.co.uk/industry/About_DTT/The_postcode_coverage_checker, https://www.productsandservices.bt.com/products/add-tv. NetGem), but a lot of consumers today still have one of their boxes installed. My box has just died, took the hd out and reformated it in fat32 looks ok, put it back in and tried to do the factory reset, but it only shows maintanance mode, and then goes to loading up, no other messages, any ideas please. Great guide, finally figured my 4k drive was kaput, then saw this guide. Release both buttons a few seconds after the BT logo appears on the TV screen. This is to support the feature of pausing and rewinding live TV. Brilliant guide many thanks for publishing. Why YouView; . Disney Star Private Limited is an Indian media conglomerate owned by The Walt Disney Company India subsidiary of The Walt Disney Company. I can hear hard drive starting up with a quiet whirr but then stops. var wfscr = document.createElement('script'); Could the solder joint have failed spontaneously without any physical interaction? Find great local deals on second-hand satellite & cable equipment for sale in PA40PW Shop hassle-free with Gumtree, your local buying & selling community. My dtr t2110 BT Youview box is still working except the HDMI output does not. background: none !important; HDMI - After this, you're going to want to connect both the audio and video of your TV to your Youview box. Note: Replacing the hard drive in your YouView box means you might lose all the recordings on your old hard drive. I was told by the BT customer service agent that if I wished to cancel my BT TV service I would need to give BT 30 days notice (pretty sure thats wrong!) Repaired my box. Channel Nakoni Alamat Ng Pilipinas, Trying internet reset finally did the trick. Thanks, good guide. Fresh out of ideas now on an otherwise healthy looking device. Can an ST3500312CS be used in place of the ST500VT000 as have seen these advertised also for PVRs. display: inline !important; I was stuck in the loop with the beeping. Just want to say Thank You. Find helpful customer reviews and review ratings for NETGEAR D7000-200UKS Nighthawk AC1900 Dual Band 600 + 1300 Mbps Wireless (Wifi) VDSL/ADSL Modem Router for Phone Line Connections (BT Infinity, YouView, TalkTalk, EE and Plusnet Fibre) at Amazon.com. If the Seagate drives are in short supply the Western Digital and Toshiba drives can be used instead. The sticky pad was the culprit! Thanks. All rights reserved. }; Im a complete novice so was happy and pleasantly surprised it all works great! The new hard drive wont be damaged by installing it in the YouView box. Im curious about fitting an SSD. Also includes a lan input for connecting to your internet router (there is built in wifi, but as my router sits on the same stand i chose the wired option)once i had plugged in my virgin box, ps4 and my soundbar (via optical cable) i switched it on. Moral here is buy a new drive, not refurbished, especially if your old drive has fully stopped spinning. Thankyou ! Excellent repair advice works perfectly now. If so why are BT misleading customers into believing that they need to return their YouView box? Thanks, Any BT-specific recordings that you have on your hard drive won't replay after your contract ends apparently, but the Freeview recordings will continue as normal. I installed my new HDD into my 4k box. Free delivery for many products! Box now works fine. So recording and pausing programs works exactly the same, the only things that don't work anymore are the BT TV specific options. Hi, I have tried your method and my 2100 youview box just goes to black screen after I press the power button to enter maintenance mode. In this guide we show you how to repair your BT or Plusnet YouView box by replacing the failed hard disk drive (HDD) inside it. MANY THANKS!!! Looking at your photos of inside the box there is a large plate on the underside is that easy to remove? I tried reformatting in exFAT too and that made no difference. Apologies if someone has already asked this info. I had put my bt box in the bin then came across this website. Disney Star network runs more than 70 TV channels in eight languages, reaching out to 9 out of 10 cable and satellite TV homes in India. they wont fully emerge from their rubber mounts and will stay under the metal shield but they will release the drive. In the end after speaking the with the second CS agent I decided on balance to keep the anytime call package but Im still shocked that a CS agent could mislead a customer so badly. @media only screen and (max-width: 600px) { #masthead { margin-bottom: 381px; } } Find great local deals on second-hand satellite & cable equipment for sale in G327UY Shop hassle-free with Gumtree, your local buying & selling community. Quick question, is there any reason you cant use any 2.5 drive? Everything else will continue to work perfectly. Many Thanks..! I have spoken to them already about something else. Weber County Sheriff Jobs, 1 March 2023. Unfortunately, I get to YouView>please wait, loading but then it switches off (red light), switches on again and goes through the same procedure. Just a note which may help others. hi will a buffalo hd-pvu2 500 gig work in it. Thanks Russell. Not tried the BT Vision option but I wouldn't expect that to work. While waiting for the new disk to arrive I found a Youtube video showing how you can fix stuck hard disk heads by taking the cover off and gently pulling the arm away from the platter. My box got into the loading loop and beeps several times after switching it on. Make sure you keep the box in standby. Ah ok, mine wass probably a refurb drive then. I ordered SATA cable to connect the drive to computer and see if it works this way although not sure if its not gonna reset the disk now, like youve mentioned it at the beginning. First off, disconnect all cables from your YouView box and using a cross-head (Philips) screwdriver remove the screw on the back panel above the SCART socket. I replaced my HDD with a PNY 240GB SSD nearly 3 years ago. Many thanks ordered a replacement hard-drive and fitted it as per the instructions above. Resetting both your box and your router is likely going to be the easiest and quickest solution to this problem. YouView is a broadband internet ( IPTV) based video-on-demand and catch-up TV platform that is being bundled by several ISPs across the United Kingdom and has also been sold at retail. It will just record Freeview off air but internet channels may not be available especially subscription ones, it may or may not be compatible with such services from another internet provider. Gripper, Very helpful instructions thanks so much! We recommend only buying new drives for maximum lifespan, reliability and for security of your new recordings. I've just came off the phone from BT Customer Services and they told me the box wouldn't function at all if I left BT. If you take some before and after timings let us know if fitting an SSD speeds up the menus and cold-booting! well see about useful life. From my experience just the same size or bigger, the YouView drive had lots of tiny partitions at the front end but the main one was 850GB (this being a 1TB drive). I tried this (before finding your guide), and installed my wifes old Mac hard drive (not reformatted). I am stuck with scart interface. They have nothing to do do with the functionality of the actual YouView box itself. Everything else will continue to work perfectly. After a few minutes of powering it on, does the Youview box work normally? Maintenance mode is used to recover your box when something has gone wrong with it. It did allow me to recover some of the old recording from the failed disk. From NOW, to Netflix, to BT Sport and the best free-to-air channels, they're all there at your fingertips. .woocommerce .woocommerce-message::before { color: #22a9f7; } and that I would need to return the YouView box to BT (almost certainly wrong!). Ethernet - Next, you'll want to go ahead and connect your ethernet port to your Youview box. I then initialised the drive but didnt format it (using Windows 10 disk manager) but that made no difference. The box light will turn blue, Press the button on the top of the box. It now appears to be working fine. This site uses cookies. vertical-align: -0.1em !important; It seems its due to HDCP? Software reset and factory reset still failed, taking me back into maintenance mode. A moderator in the BT Forum has confirmed that the box will still work after cancelling. var BooklyL10n = {"csrf_token":"c45bda60d8","today":"Aujourd'hui","months":["janvier","f\u00e9vrier","mars","avril","mai","juin","juillet","ao\u00fbt","septembre","octobre","novembre","d\u00e9cembre"],"days":["dimanche","lundi","mardi","mercredi","jeudi","vendredi","samedi"],"daysShort":["dim","lun","mar","mer","jeu","ven","sam"],"nextMonth":"Mois prochain","prevMonth":"Mois pr\u00e9c\u00e9dent","show_more":"Montre plus"}; You'll get our best-ever TV box wfscr.src = url + '&r=' + Math.random(); This I think was preventing the box seeing it and formatting it. I read a comment that if BT waking up appears, I may not need Maintenance mode. The chips inside an SSD can only be written to a limited number of times. Easy fix but you have to plug HDD into a pc to change to MBR before you put in youview box. Switch on the power switch on the back of your box and a red light should appear on the front. Hi, After the recent price increases I chose to take advantage of leaving penalty free as my Wife has been complaining to go back to Sky for most of the last 2 years. 08h00 19h00 Tous les jours. The constant writing to disk by the Youview box, even when not recording a programme, will quickly wear out an SSD and it will fail. By continuing to browse, you are agreeing to our use of cookies. #parallax-bg { background-image: url('http://www.centreyasmine.com/wp-content/uploads/2017/05/cropped-20170513_1541180.jpg'); background-repeat: repeat-x; background-position: center top; background-attachment: scroll; } #masthead { margin-bottom: 449px; } Many Many thanks! If there is no red light when the power switch on the back is switched on then this would make me suspect a problem with the onboard power circuitry. Watch the most popular free-to-air channels as well as the channels in your package. YouView TV Ltd 2023. So I just called BT customer services to cancel my BT TV package because Im out of contract and since I only have the BT TV service to watch football and since the football season is over there isnt any point in paying for it during the off season. We thought it would . Serious question will there be any risk to the hard drive if I position the box vertically on its RH edge (Hard drive above PCB)? Thanks very much, good for the Planet as well as my wallet. Still functioning Cancelled a couple of months ago. Easy to follow and pretty straightforward to carr out which was great. 05-06-2019 You can get to the cog by pressing Up after opening the Main Menu. Incredible.

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