They would rather lose customers who have been using them for 10 + years than giving a credit. and start exploring the services we can offer. I was able to save $5 on a movie ticket, but I also had to pay a convenience booking fee of a couple dollars for each individual ticket, so depending on how many tickets I had to buy would depend on if I actually saved any money with the promotional code by using Fandango. They probably make more money scamming than selling tickets!!! However, our admission policies may be modified periodically as necessary to ensure, to the extent possible, the safety of our guests. Due to Covid-19 restrictions we are not booking Birthday Parties or using the birthday party rooms in our theatres, we will update this as things improve. So I was at work trying to print this and no images or barcodes were popping up. Explicit sex scenes and scenes of drug use are absent; nudity, if present, is seen only briefly, horror and violence do not exceed moderate levels. the intention of those sites is made intentionally to thwart use intentionally, unless a super user you are. Any money or points on thecard will be merged to the account number you want to keep. If you visit the theaterduring a non-peak time (avoiding Friday or Saturday evenings), a manager can assist you with adding points for a recent visit. I complained bc the other 2/3 spots are also taken by Avengers tickets and they sent me 3 vouchers. But the purchase went through according to AMC cause it was using one of my reservations. Can I get some help here printing these tickets? View our, Yes. The page that is presented will provide you with pricing information, as well as student and military discount availability. Will book directly with theater from now on (unfortunately owned by the same company as Fandango :-(. Most locations (except Village) can scan your ticket on your mobile phone and all locations can scan your printed at home ticket. JavaScript is disabled. How Long Before Fandango Customer Service Answers? An R may be assigned due to, among other things, a film's use of language, theme, violence, sex or its portrayal of drug use. Producers may also appeal a rating decision to the Rating Appeals Board, which is composed of men and women from the industry organizations that sponsor the rating system. I have a QR code that is apparently my "mobile ticket" on the app. Not all ticket types are available for all performances. #1. Retrieve from your Fandango account: https://www.fandango.com Please notify your group sales team member if you do plan on bringing in a cake for your event. The film may contain explicit sex scenes, an accumulation of sexually-oriented language, and/or scenes of excessive violence. Upon arriving at the theatre location, printed materials are available that explain how to use the closed captioning system. The NC-17 designation does not, however, signify that the rated film is obscene or pornographic in terms of sex, language or violence. This was a horrible experience and customer service was none. Only to tell me they cant help me & will have to send it to the corporate office. If you have an AMC gift card that begins with 6006, please email photos of the front and back to giftcards@amctheatres.com for a replacement card. Because your name does not appear on the card, you may use it yourself or give it to anyone you choose. Please ensure that your email is correct- and by midnight on the day of your birthday, you will receive an email notifying you that your free ticket has been added to your account. Locations with military pricing available are listed on this page. These tickets exclude opening night fan events, double features, marathon events, alternative content and special theatrical presentations. I like the fact you can put in your zip code and they will give you show times to tNohe nearest theaters near you. FANDANGO WILL NOT GIVE YOU ANY MONEY BACK, THEY JUST KEEP IT. If I could change one thing about Fandango, it would be that you wouldn't have to pay a convenience fee to purchase tickets. Paragon Theaters offers discounted pricing for large groups of 50 and up. I sought out a place to post a review and realized how awful their customer service is and how many people have had issues! Since I did not cancel my tickets before the movie the refused to refund tickets. When there's a problem, there's absolutely no support. Crooks!!! Here is just a fraction of what we do best: We have helped over 300,000 people with their problems. I sent another email to their help desk and no reponse. A month -several emails, 4 phone calls later- still no help! They can only be used in the country they were originally purchased. While users are typically satisfied with the service this company provides, there are cases when customers were displeased with the way the company handled their complaints, cancelations, and refund requests. So they printed and refunded. The theatre employee can access your order by phone number, ticket ID or confirmation number. They refuse to give refunds via email or chat. No, the rating system is strictly voluntary and carries no force of law. Security issues have become a daily part of our lives in America. Check who called Reverse phone lookup. We also accept Promotional Codes and Gift Cards. Select "My Tickets" to see your upcoming movies and showtimes. Soliciting or loitering on Regal Entertainment Group premises is not allowed. Restrictions may apply for Black, Yellow, Green, and Red Tickets. 2018-02-10. false. We also use LouAnn Pop N Light popping oil (coconut oil) and LouAnn Buttery Topping for our popcorn, which are both gluten free. Delray + Axis15 Extreme + IMAX + Penny Lanes - Delray Beach, Fenton + Axis15 Extreme - NOW OPEN - Cary, Parkside + Axis15 Extreme + Penny Lanes - Cary, Village + Axis15 Extreme + Penny Lanes - Fredericksburg, Demon Slayer: Kimetsu no Yaiba -To the Swordsmith Village, A League of their Own (1992) presented by TCM, National Theatre Live: Frankenstein (Original Casting), Standing Room Only - The Legend of the 12th Man, Thomas & Friends: The Mystery of Lookout Mountain, Shazam! (along with its affiliate websites) is the place to get informed about and buy tickets for movies all around the U.S. and beyond. A patron desiring to purchase multiple tickets must provide a valid photo I.D. In order to take advantage of our special students discounts, guests must present a valid student ID at the box office. Please see Admittance Procedures for more details. Fandango offers refunds or exchanges, and there are several ways you can go about it. Did not know this until tickets were refused at Idaho theater. Regal Entertainment Group wants our customers and staff to feel comfortable and safe when visiting or working in our theatres. No. The movie rating system is a voluntary system sponsored by the Motion Picture Association of America and the National Association of Theatre Owners to provide parents with advance information on films, enabling the parent to make judgments on movies they want or don't want their children to see. If you want to refund your tickets you bought with your VIP account, the same rules applyyou will get a refund for your entire order, minus the convenience fee. As a group they view each film and, after a group discussion, vote on its rating, making an educated estimate as to which rating most American parents will consider the most appropriate. These websites are not legitimate AMC partners and unfortunately AMC cannot honor confirmation receipts or other purchase evidence from these sites to retrieve tickets for guests. Wait to be redirected to another page. Store or bakery-purchased cakes are allowed only with a pre-planned event. Fandango (along with its affiliate websites) is the place to get informed about and buy tickets for movies all around the U.S. and beyond. You can receive refunds for tickets up to 60 minutes before the showtime. This company needs to be shut down, so many horrible reviews and nothing is being done to protect the consumer. Select a movie and showtime, and then proceed to purchase the ticket. What is the purpose of the rating system? If you need assistance for any reason, please ask one of our theatre personnel for assistance. Before leaving the auditorium, please check around your seat for any personal belongings. No recording devices (cameras, video recorders, sound recorders, etc.) You'll also get a free ticket on your birthday! I've tried opening the ticket in IE and Chrome and they're coming up the same, no images or barcodes. Last week, I went to make a reservation to see Shazam on the weekend. We can accommodate small private groups (birthday parties, camp outings, etc. The booking fee is non-refundable. They told me they could not cancel the ticket as it was a Fandango purchase and was showing as valid. All Fandango rewards customer services employees dont want giveaway free moneys, gift cards, and stuffs to customers anymore. REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time for the NC17 rated film. No images. All five Classification and Rating Administration rating symbols have been trademarked and may not be self-applied. For values above $100, contact our National Sales department at 800-AMC-4TIX (800-262-4849). For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. The reservations page on AMC showed a ticket for Avengers Endgame on . They still have not returned our $50.00, sent new redemption certificate or movie credit.They are the worst company. REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time of the R rated film. Managers may empower Ushers to check for photo identification if a guest appears to be underage and is holding a ticket for an R rated feature. The following are considered holidays: New Years Day;Birthday of Martin Luther King, Jr.;President's Day;Memorial Day;Independence Day; Columbus Day; Labor Day;Thanksgiving Day; and Christmas Day. A Child ticket is 2 to 12 and a Senior ticket is 60+. DoNotPay can help you save big bucks on all lifes trifles! Will I Geta FREE Movie Ticket on my Birthday? Fandango does not offer partial refunds either. So I contacted AMC. DoNotPay can send the demand letter on your behalf or send it to your billing address so that you can forward it to the company after. In this case, you'll likely have a barcode or QR code from the confirmation e-mail sent from fandango.

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