Turn on the toggle for Allow background activity. There are a few different external factors that can interfere with the S Pen's function. Music also stops when the screen sleeps automatically after a few seconds the phone is put down on the table. To fix it, you will have to disable battery optimization for the said app. Wired headphone plugged with the Thunderbolt to headphone jack dongle User profile for user: This helps make your account more secure, but it does make signing in a little more complicated. Just a few seconds before the pause bug happens, the music will stutter just so slightly for a fraction of a second.. then the full pause will happen. I should have probably also mentioned my 272 is hardwired via ethernet and my devices are on a WiFi6 network. If I am playing music from my phone, as soon as the phone goes to lock after around 5 minutes the music shuts off! Why do small African island nations perform better than African continental nations, considering democracy and human development? Ive been having similar issues + my own but have to realize Spotify was founded in 2006 & Tidal was founded in 2014. usually this is solved by turning the phone off and on, but today nothing is working. One solution that was suggested was to use a screensaver that's a black screen, and set your screen to never turn off. I have to close and re-open the app just to get it to play again. Jul 1, 2020 7:24 PM in response to azjules. If the music stops while in the background, you can fix it this way: If the steps above haven't solved the problem, please contact us via this page and our support team will soon get in touch to help. I also logged out of TIDAL in the Naim app and back in before this one, seems to have no effect. Step 3: Tap on Battery. 09:29 PM Another was to disable so-called 'connected standby' in your registry. All Rights Reserved. Same problem with my nd5xs. I have updated software, turned the phone off and on but still the problem!! Samsung accounts now require two-step verification which adds extra security steps when you need to sign in. iPhone XR Just TIDAL. 03-22-2019 I am having the same trouble with my podcast app. Step 1: Open Settings on your phone and go to Apps. Hi, I am using an app from the Google Play store called Equalizer Plus and it seems to have huge bug on the Galaxy S10 Plus. One flaw that every single generation of the Microsoft Surface tablet has had and continues to have, a flaw that Surface users have constantly complained about, is the fact that the tablet pauses the playback of any media (music or video) when the screen turns off after being idle or when the user presses the Power button and turns its screen off, which puts it into sleep mode, pausing the media and other activities. Awesome!! When I am playing Tidal on my phone through an ifi Hip Dac (https://ifi-audio.com/products/hip-dac/) on my Samsung Galaxy S20 Ultra 5G, the player stops at random when screen is off. * For Samsung Supplies information go to: * For S.T.A.R. Thanks to the steps listed above, doing so will cause the Surfaces screen to turn off but the tablet will not go into Sleep mode. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Got it working, so I set a large playlist and let it play. It also happens when you use wired headphones and even happens playing through the phone speakers with no wire plugged into the AUX jack. Are there tables of wastage rates for different fruit and veg? Step 3: Disable the toggle next to Put unused apps to sleep. Expand the Display section in the Power Options. If you set it as "Duplicate screens", when you turn off both of them then sound (Spotify or another sound program) it continues on playing. -- Turn this off for the app in question. My DAC cable is looser than it should be and stops Tidal and/or my Onkyo player on bumpy roads. So the issue is not with TIDAL. Otherwise, Win 7 will turn off sound because it senses no speakers. Remote desktop wake-up will ruin this because I am not there to turn on the powered-off monitor. Spotify didnt do this. I probably enabled it by mistake with my ear when I was last on a phone call. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. As long as you unlock the phone and keep the screen always on, the music will keep playing. Lets check how to enable background data usage for the music. Making statements based on opinion; back them up with references or personal experience. I installed BubbleUPNP from Google Play on my Android smartphone and control Tidal playback from it. The MacBook will stay out of sleep mode and the music will continue to play as long as the AC adapter . Sometimes if I open another app like Google Maps, Tidal will stop playing music. It seems to have to do with how the audio is actually played, see for example this thread. The bug never happens on iheart Radio. Its optional, but it will help us improve further , If youd like to get individual help from our Customer Support team, follow the steps on the. Completely power down your Android device and back up again. Yes, certainly worth trying to get to the bottom of any networking issues before you try Roon. How to Fix 'Discord Stops Working in Game' Error on Windows. Step 2: Tap on Battery followed by App power management. But the problem has apparently been around for quite a while already, so that may not happen any time soon. Shit will get better but we kinda gotta rough it out for the future, imo. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? When this issue arises, Samsung phone users are unable to enjoy uninterrupted music. Naim did go to great lengths to optimise Tidal performance as it was such a common problem, and things improved for most people but theres always the chance it may be a problem for some. On your iOS or iPadOS device, touch and hold the app. 8. Is there a permanent fix to this nuisance? Press question mark to learn the rest of the keyboard shortcuts. I have ensured: - I have installed the latest Tidal app - I have uninstalled and reinstalled Tidal, and cleared cache and data multiple times If the article doesn't help, please contact us via this page - we're happy to help personally. Please contact us via Live Chat for a faster response. Restarting your phone would be sufficient to fix it. The best answers are voted up and rise to the top, Not the answer you're looking for? Factory reset your 272 - recommended after the Firmware 4.8 update if youre experiencing any issues, Log out of TIDAL in the Naim App and back in again, Still no better? Audio via DisplayPort - How do I keep it going when Windows 10 turns the display off? Welcome to the Apple Support Communities! The put app to sleep options is turned off, but it still keeps going to sleep. The company who makes it is MWM. Lets see how to remove the music app from Sleeping apps setting. So first test run after a factory reset, It played approx 2 hours, 45 mins of a 7 hour playlist before stopping. I don't see it being improved any time soon. Can Martian regolith be easily melted with microwaves? His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner. Thats why the music might stop when the screen turns off. only. Just keep in mind that anytime when the PC is NOT in the sleep mode, the monitor must be on. Find the correct name of built-in apps. It is available in the Google Play store. 1-800-MY-APPLE, or, How to force an app to close on your iPhone, iPad, or iPod touch, Sales and Minimising the environmental effects of my dyson brain. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup. Select "change advanced power settings" on the page that opens. But if you turn off the screen, or if the screen auto turns off, the music pauses forever until you turn the screen back on again. It will only reset various settings to their default values. I tried closing all apps. Create an account to follow your favorite communities and start taking part in conversations. If that is OK then issue is mostly likely with your home network. If none of them work, reset the app preferences. ", Delete built-in Apple apps on your iOS 12, iOS 13, or iPadOS device or Apple Watch. 11 Best Ways to Fix Alexa Not Playing Music from Amazon Music. When it happens I have to press the power button and play resumes from where on the track it stopped.. The ultimately desired solution, of course, would be for Spotify to support this connected standby mode. ask a new question. Here are the steps to disable battery optimization on Samsung phones: Step 2: Tap on the three-dot icon at the top and choose Special access. This site contains user submitted content, comments and opinions and is for informational purposes The above article may contain affiliate links which help support Guiding Tech. If you preorder a special airline meal (e.g. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Step 3: Tap on Battery. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. Some things that can prevent your screen from recognizing your S Pen are third-party cases or covers, issues with app compatibility, outdated software, and where you are interacting on the phone's screen. If that is OK then issue is mostly likely with your home network. Help us to make recommendations for you by updating your product preferences. When I use it on my iPhone in the car, I usually start a playlist then switch to Waze and let Tidal continue playing in the background. Documents app allows you to listen toaudioandvideo files when the app is in the background or the screen is locked. *EDIT: 2022/01/25. When streaming TIDAL, the 272 stops playing 1 - 2 hours in, always, regardless of how large the playlist is. Tell us more about your experience with Documents Help Center: Create a folder or a subfolder in Documents, How to rename, move, and delete your files, Sync and back-up your files using cloud storages, Copy, move, rename, delete, restore, or compress files and folders, Access recently opened and favorite files, Save files from other apps to Documents via Extension, Transfer files between iOS device and desktop using Wi-Fi, Transfer files to another iOS device with Nearby, Transfer files to desktop or another iPhone/iPad with WebDAV, There is no Documents app in the 'Open In' menu, Annotations are not visible in Documents while working with a third-party app, Battery usage and background activity of the app, How to cancel the free trial for Documents Plus, How to check and manage your subscription status, Launch the Documents app and open Settings, If the app starts with the main view, it means the app crashed - in this case, check if restarting your. It only takes a minute to sign up. If you use other store apps, such as Pdcasts Beta, audio will continue to playback when the screen turns off, Spotify and other desktop apps stop audio at that time, Yes I came to the same conclusion some time ago myself. So I am certain it is just this Equalizer Plus app. I only have these issues with TIDAL, as mentioned, Spotify and streaming flacs from within my network are rock solid. How to Add Multiple Stops in Apple Maps on iPhone, iPad, and Mac. My issue is a bit different. One solution that was suggested was to use a screensaver that's a black screen, and set your screen to never turn off. If so, I have sound. Powered by Discourse, best viewed with JavaScript enabled. On your iOS or iPadOS device, go to the App Store. Or on an iPhone 8 or earlier, press the Home button. I have Adaptive Power Saving disabled. mobile is already set to Normal quality but when the music stops, it's not buffering. Method 1: Turn Sleep off. Press the Volume down key several times to highlight 'wipe data / factory reset'. How did you solve this problem? Apple may provide or recommend responses as a possible solution based on the information Then tap on Sleeping apps and remove the troubling app if its added there. Meaning, the activities will resume when its out of sleep. Note: Daily Board will not work if the tablet is not plugged into a charger. I know there is another thread for this but it wouldnt let me post a reply. Try telling it not to shut the monitor off when idle. This issue doesn't happen while using other streaming platforms such as ytube music. The said app should have access to use the phones battery in the background. Tap Rearrange Apps. Sometimes it stops after a few mins, sometimes it stops after an hour. When I use apple music and listen to albums in my library, the music cuts out, mutes, and jumps for about 15 seconds after I lock the phone. Lets check multiple ways to stop music from pausing when the screen turns off in Samsung phones. I believe that the first one is the most important one, but I also modified the second. TikTok ADs every time I open Galaxy Play store! I encountered the same problem (also on the XPS13 interestingly). However, it does not affect our editorial integrity. My network itself is rock solid. selection. Some Galaxy TabS6 Lite's may still have a yellow tint to the screen, even with the blue light filter disabled. This does not occur in third party apps such as overdrive. So I figured out why bubble was playing the same track over and over, just had to enable gapless. Has anyone else experienced this? Could your cables be loose? I had something similar on my OnePlus 8 Pro and had to enable "Do not restrict background activity" for the Tidal App. I can go a whole drive without having this issue, or this issue can happen several times on one drive. How many times have you uttered a command and Alexa powered Echo didnt respond? Then install it again. Create an account to follow your favorite communities and start taking part in conversations. If you have an Apple Watch, deleting an app from your iPhone also deletes that app from your Apple Watch. If your sound is coming through a monitor via HDMI, maybe when the screen shuts off the sound stops. Connect and share knowledge within a single location that is structured and easy to search. Why are physically impossible and logically impossible concepts considered separate in terms of probability? judysings, call However once again, it let me start another one playing, which it didnt do before, this is when it used to get kicked off the app, so maybe I have 2 issues here, and hopefully the factory reset fixed the booting from the app. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Navigate to Settings, and then search for and select Daily Board. Most issues were resolved with a factory reset. Perhaps they could just allow users to indicate 'connected standby' behavior for each program. If the problem is limited to a single app such as Spotify, Google Play Music, etc., you should take a look at the apps battery settings. 04:09 PM Sometimes, it kicks me right out of the app while trying to get it to play a TIDAL playlist. While music and video playback are programmed to stop when a Surface goes to sleep, they are not programmed to go to sleep when the tablet is locked. Running a longer playlist now to see what happens, at least it let me start another one this time. Answer (1 of 13): It's possible that you would find certain apps getting killed in the background on your device. The content remains unbiased and authentic. 1 Like Kryptos January 20, 2022, 10:27am #4 Unfortunately, Spotify stops playing immediately when the screen turns dark to safe energy - in battery mode after 3 minutes. Press question mark to learn the rest of the keyboard shortcuts. Step 1: Open Settings and go to Device Care. 10-02-2019 Email as a contact option was discontinued as of April 3rd, 2019. Apple music cuts out when the phone is locked after installing iOS 11.30. But now on my new Galaxy S10 Plus 1TB storage, 12GB ram(USA version with T-Mobile), I found a bug where the music pauses if the screen stays off for 2 mins. If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. When an apps sleeping mode is active, it prevents the app from running in the background. Microsoft Lifts Windows 10 Version 1903 Upgrade Block On Surface Book 2 Devices,, Fix: Google Drive Not Playing Videos 'There was a problem playing this video'. Does your laptop have a power indicator where you could check that? Using Kolmogorov complexity to measure difficulty of problems? Tip: Refer to our guide to check if an app needs an update on Android or iPhone. So I disabled that and now it works great again!!! I have a similar situation, Tidal rarely has outages, unless you havent paid the ISP bill? the point of the audio/video you are on is lost if iOS data protection is enabled). You do not have permission to remove this product association. Why is this sentence from The Great Gatsby grammatical? The bug also happens while plugged into USB power or running off the phone battery. If you tap the phone gently to reveal the fingerprint sensor on the black screen, the music will resume playing for roughly 6 seconds and then auto pause again as the screen goes back to black. yj wo In the TIDALapp, open the "Now Playing" screenwhile playinga song. Id try a few things, if you havent done these already, which have helped others. I am however still having 1 unresolved issue. Press J to jump to the feed. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I have also locked in my IP addresses for both the 272 and the Tablet controlling it. Open both the drop down menus in front of the Put the computer to sleep feature (for on battery and Plugged in, respectively, and set both of them to Never. Tap Delete. Find out how to reset app preferences and what happens after resetting app preferences. This bug happens when using the AUX cable into a car or home stereo. Apple Music Not Playing Downloaded Songs: Try These 8 Fixes, 9 Best Fixes for Apple Music Not Playing Next Song on iPhone. 2023 Guiding Tech Media. To turn sleep off: Press the Windows Logo key + X to bring up the Contextual menu. Theres no harm in trying the same. A few days back, I was listening to an audio on my Samsung phone, and after a few minutes, it stopped suddenly. Samsung phones pack a special feature called Sleeping apps to preserve battery. I have updated the thread title accordingly. Is there a way to make sure Tidal keeps playing no matter what other apps I open? You can download Restoro by clicking the Download button below. Please keep in mind that this will remove any content you've downloaded and will need to be downloaded again: If you have an Apple Watch, deleting an app from your iPhone also deletes that app from your Apple Watch. To start the conversation again, simply vegan) just to try it, does this inconvenience the caterers and staff? Copyright 1995-2023 SAMSUNG All Rights Reserved. I usually play music I have downloaded and have Tidal in offline mode in the car. I only noticed this since I upgrade to iOS15. Glad issue one is sorted with the recommended Factory Reset. Change your TIDAL password in the TIDAL App, and logging into TIDAL on Naim App with this fresh password. A forum where Apple customers help each other with their products. Setttings > Apps > 3 dot menu > Special Access > Allow app while Dagta saver on. Wed appreciate your feedback to help us improve the article: Thank you! Apple Music The app needs to have access to the background data for proper functioning. Locking your Microsoft Surface is an excellent alternative to putting it to sleep. It would be very frustrating if I went the Roon way and it was still being kicked out of the app. Looks like no ones replied in a while. Give it a try. I was playing some mp3s with Equalizer Plus in my car, using the aux cable. I am using the latest version of the Android app and 272 is updated to latest firmware. It seems to have to do with how the audio is actually played, see for example this thread. Several Samsung Galaxy phone users have reported that uninstalling the Samsung Smart Switch app from their phone fixed the random music stopping issue. If this is affecting the Music app, take a look at these steps first: If the behavior continues, we'd also suggest removing and redownloading the Music app to your device. Press Power button to select. Anyone else have this problem? Turn off Battery Optimization If battery. 11-19-2019 iOS15 Top 13 Ways to Fix Amazon Echo Not Playing Music From Spotify. 03:00 AM During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G. If you are having trouble logging in to your Samsung account, just follow this guide for an easy fix. If luck is on your side, the issue could be a one-time problem. I have the same issue but all I do is swipe to the next or previous song then go back to the stalled song and it starts. I just need to make sure that I turn on the monitor BEFORE I wake up my PC. This step should clear the app's cache of any corrupt files. Step 4: Tap on the Apps not optimized drop-down option and select All. You will. Fix: Music Stops Playing When Screen Turns Off On Surface. I have no other apps opened and nothing new installed. Also, it currently has no issues streaming from its own app on my network, or on my PC. In the meantime, the 'blank screen screensaver' seems the best workaround. Check the quality level in the app aligns to your level of Tidal subscription. Its never once played through an entire TIDAL playlist. Unfortunately it doesnt work correctly when playing Tidal. Then on an iPhone X or later, tap Done. Imagine someone with phones screen off time set at 15 seconds. On my PC, the only way to get sound back is to restart.

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